🔒 Data Protection Guaranteed

Tibaje Privacy Policy — How We Keep Your Data Safe

Your personal data is a trust we take seriously. Read Tibaje's Privacy Policy to learn what we collect, why we collect it, where it goes, and what your rights are.

Last Updated: 1 January 2026
256
Bit SSL Encryption
0
Sold to Third Parties
24/7
Security Monitoring
72h
Data deletion timeline

How We Your Privacy We Protect

Tibaje's core data protection pillars at a glance

End-to-End Encryption
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No third party can read or access your data. Your information is kept secure with bank-grade security.
Your data is never sold
Tibaje never sells your personal data to third parties. Your information will never reach advertisers or data brokers — that is our commitment.
Minimal Data Collection
We only collect what is strictly necessary to provide our services. We never ask for unnecessary information, and tracking or selling your browsing habits or personal preferences goes against Tibaje's policy.
You're in Control
You can view, update, or request deletion of your data at any time. Most information can be updated directly from your account settings.
Secure Server Infrastructure
Tibaje's servers are housed in internationally certified data centers with round-the-clock physical and digital security monitoring. Data backups are performed on a regular basis.
Regular Security Audits
Independent third-party security experts regularly audit Tibaje's systems. Any vulnerabilities found are resolved promptly, and users are informed where necessary.

Tibaje (tibaje.ws) is a trusted online gaming platform for users in Bangladesh. We believe protecting your privacy is not just a legal obligation — it's an ethical responsibility. This Privacy Policy explains what information Tibaje collects, why we collect it, how it is stored, and what rights you have.

By using this platform, you are considered to have read and accepted this Privacy Policy. If any changes are made to the policy, we will notify you via email or in-app notification.

In simple terms: Your data is safe with us. We use it solely to provide our services — selling or misusing your information is simply not something we do.

Section 01
What Information We Collect

Tibaje collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Data Type What Data We Collect How It Is Collected
Identity Information Name, date of birth, NID/passport number During registration and the KYC process
Contact Information Mobile number, email address At the time of account creation
Financial Information BKash/Nagad/Rocket number, transaction history During deposits and withdrawals
Technical Information IP address, device information, browser Automatically logged
Gaming Data Bet history, win/loss records While using the platform

We never store your full payment card number or PIN. Payment details go directly to secure payment processors via the payment gateway.

Section 02
Why & How Your Data Is Used

Tibaje uses the data it collects solely for the purposes listed below. Your information is never used for anything outside of this Privacy Policy.

  • Account management: For registration, login & KYC verification
  • Transaction processing: For processing deposits, withdrawals, and bonuses
  • Customer Support: To handle your support requests and manage complaints
  • Security Assurance: To detect and prevent fraud
  • Legal Compliance: To meet licensing authority requirements
  • Service Improvement: For analytics to improve your platform experience
  • Relevant Communications: To keep you informed about important updates and offers

Marketing Emails: You can unsubscribe from promotional emails at any time. However, essential account-related notifications cannot be turned off.

Section 03
Who your information is shared with

Tibaje never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners:

  • Payment Processor: bKash, Nagad, Rocket — only the information needed to complete a transaction
  • KYC Verification Service: Regulated third parties for identity verification
  • Legal Authorities: Upon a valid court order or lawful request from a regulatory authority
  • Cloud & Server Providers: For data storage, under strict confidentiality agreements

All third-party partners are bound by data processing agreements with us and are not permitted to use your information for their own purposes.

Tibaje never shares your information with advertising companies, data brokers, or other gaming platforms.

Section 04
Cookies & Tracking Technologies

The Tibaje website and app use cookies and similar technologies to enhance your experience and help maintain platform security.

  • Essential Cookies: Required for login sessions and security — cannot be disabled
  • Functional Cookies: To remember your language preferences and settings
  • Analytics cookies: To collect usage statistics for platform improvement

Non-essential cookies can be disabled from your browser settings. Please note that doing so may cause some features to not work as intended.

Section 05
How Long We Keep Your Data

Tibaje retains your data only for as long as necessary. All information is kept while your account is active. Following account closure, certain data may be retained for a specified period to meet legal obligations.

  • Account & KYC Information: Up to 5 years after account closure
  • Financial Transaction Records: Up to 7 years for legal requirements
  • Customer Support Contact: 2 years after resolution
  • Technical Logs: 90 days for security analysis

Data Deletion Request: Requests to delete data that falls outside legal retention obligations will be actioned within 72 hours.

Section 06
Your Rights

As a Tibaje user, you have the following rights over your own data:

Right to Access
You can request a copy of your stored data at any time.
Right to Rectification
You may request corrections to any inaccurate information we hold.
Right to Erasure
You may request deletion of data that falls outside legal retention requirements.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
The right to receive your data in a machine-readable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.

To exercise these rights support@tibaje.wsor reach us via live chat. We will respond within 30 days of receiving your request.

Section 07
Children's Privacy

Tibaje strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors. If a user is found to be under 18, their account will be suspended immediately and all collected data will be deleted.

If you believe a minor has accidentally created an account, please contact our support team immediately.

Section 08
Changes to the Privacy Policy

Tibaje may update this Privacy Policy at any time. For significant changes, users will be notified via email or in-app notification at least 7 days before the changes take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. Previous versions of the policy will be kept in our archive.

Section 09
Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

  • Email: support@tibaje.ws
  • Live Chat: 24/7 support available in Bangla
  • Response Time: Typically within 24–48 hours

Important: When contacting us, please use the mobile number or email registered to your account so we can verify your identity quickly.


Join a Safe & Trusted Platform

Your privacy is our priority. Register today and enjoy the best gaming experience on Tibaje with complete peace of mind.

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