Tibaje Terms & Conditions — Please Read Before You Start

These Terms & Conditions ("Terms") apply to the use of the Tibaje platform (tibaje.ws and associated mobile applications). By accessing the Tibaje website and creating an account, you are deemed to have read, understood, and fully accepted these Terms.

These Terms have been prepared in accordance with the guidelines of international gaming licensing authorities. Tibaje reserves the right to modify or update these Terms at any time. Users will be notified of any changes via email or in-app notification.

The following basic requirements must be met to use Tibaje's services:

• Must be at least 18 years of age
• Must be a legal resident of Bangladesh
• You must register with accurate and truthful information
• Only One Account Per User
• Responsible Gaming Policy Must Be Followed

To register with Tibaje, you must provide your real name, date of birth, mobile number, and email address. Tibaje reserves the right to close any account at any time if false or inaccurate information is found to have been used during registration.

KYC (Know Your Customer) verification must be completed before your first withdrawal. This process requires submitting a copy of your National ID or passport along with a selfie. KYC is typically completed within 24 hours.

OTP verification via the mobile number provided at registration is mandatory. Each mobile number may only be used to create one account.

Deposits and withdrawals on Tibaje can be made via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawals must be made through the same method used for the deposit. For example, if you deposited via bKash, your withdrawal must also go through bKash. If you need to withdraw via a different method, please contact support.

All bets placed on Tibaje are final once confirmed and cannot be cancelled unless a technical error is proven. It is the user's responsibility to review the odds and terms before placing a bet.

• Odds in live betting can change at any moment — the odds at the time your bet is confirmed are final
• If a match or event is cancelled, the stake for that bet will be refunded
• If incorrect odds are displayed due to a technical error, Tibaje reserves the right to void the affected bet
• Coordinated betting across multiple accounts on the same match is prohibited
• Maximum bet amounts may vary depending on the game or event

In the event of any dispute regarding betting results, Tibaje's system logs will serve as the final and conclusive evidence. Any objections must be raised within 72 hours of the result being announced.

Tibaje offers welcome bonuses, reload bonuses, cashback, and seasonal promotions from time to time. Each bonus has its own terms and conditions, which are detailed on the bonus page.

General bonus terms that typically apply:

• Wagering Requirement: A wagering requirement of 15–30x the bonus amount applies before withdrawal
• Validity: Most bonuses must be used within 30 days of being issued
• Game restrictions: Some bonuses are restricted to specific games or categories
• Maximum Bet: Maximum ৳500 per bet from bonus balance
• One-time only: Each promotion can only be claimed once per account

To participate in the Tibaje lottery system, an active and verified account is required. Lottery draws are powered by an RNG system, and results are verifiable by third-party auditors.

• Lottery prizes will be credited to your account within a maximum of 30 days
• Lottery tickets cannot be returned or exchanged once purchased
• Selling or transferring voucher codes to third parties is strictly prohibited
• Claims against expired voucher codes will not be accepted
• Each voucher code can only be used once per account

The following activities are strictly prohibited on the Tibaje platform. Violations will result in permanent account closure and full balance forfeiture:

• Creating or Operating Multiple Accounts
• Registering using another person's identity
• Bonus Abuse — Using Multiple Accounts Solely to Claim Bonuses
• Participating in bet fixing or match manipulation
• Hacking the platform's software or using bots or automation tools
• Using the Platform for Illegal Financial Transactions or Money Laundering
• Collecting or Misusing Other Users' Personal Information

Tibaje may suspend or close an account without prior notice for any of the following reasons:

• Breach of Terms
• KYC Verification Failure or Submission of False Information
• Unusual betting patterns or suspicious activity
• At the user's own request (self-exclusion)
• For legal or regulatory reasons

Users may close their account at any time. In such cases, the remaining balance after deducting any bonuses will be refunded, provided there are no outstanding disputes.

Tibaje is not liable for the following:

• Bets or sessions lost due to internet disconnection
• Losses due to technical issues on the user's device
• Delays or Failures by Third-Party Payment Gateways
• Transactions Lost Due to User Error
• Service disruptions due to natural disasters or unforeseen circumstances

Tibaje will work to resolve any technical issues as quickly as possible. However, compensation for financial losses resulting from service downtime will not exceed ৳1,000.

Tibaje may update these Terms and Conditions at any time. For significant changes, users will be notified at least 7 days before they take effect.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. For any questions or concerns regarding the terms, please contact our support team.

Any disputes relating to these Terms and Conditions will first be addressed through negotiation. If a resolution cannot be reached, the matter will proceed through international gaming arbitration.